Why wasn't a bag picked up?

Only Blue, Green and Clear bags will be picked up at curb side. Green bags are picked up every week whereas blue bags and clear bags are picked up on alternating weeks. Potential reasons for bags not being picked up:

  • Wrong type of bag for the week, e.g. blue bag on clear week or clear bag on blue week.
  • Black bag. (Only Blue, Green and Clear bags are picked up).
  • Bag contained hazardous materials like propane tanks, chemicals or paint.
  • Bag was too heavy.